ITENTIAL / AI & DEVELOPER RELATIONS

Agents that reason.
Infrastructure that acts.

I’m Head of AI & Developer Relations at Itential, exploring how AI and agents can help engineers work with real infrastructure.

John with fellow participants at Lumen’s Innovation Summit
LUMEN INNOVATION SUMMIT / OCTOBER 2026

Build with the engineers.

Hands-on workshops with Karan Munalingal and the Lumen team. Read the technical recap, see the photos, and explore reflections from Greg Freeman, Marc Montez, and Itential.

IDEAS INTO PRACTICE / NEWEST FIRST

From the Itential blog.

ItentialArticle

Inside Lumen’s Innovation Summit: 40 Agents in 45 Minutes With Itential FlowAI

John’s field report from Lumen’s hands-on FlowAI workshops, including session outcomes, inherited workflow documentation, and human-approved agent coordination.

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ItentialArticle

Jev Told My FlowAgents to Roll Back. I Kept That in the Demo.

A demonstration of decision gates, scoped tools, human approvals, and recovery: Claude coordinates, Jev evaluates evidence, and Gemma handles reporting.

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ItentialArticle

Why Determinism Is the Key to Safely Running AI Agents in Network Operations

Why infrastructure operations need repeatable execution around probabilistic reasoning, and where governed workflows fit into agent-driven changes.

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ItentialArticle

MCP Connects the Agent. What Governs the Change?

John’s Toronto reflections on tool access, identity, permissions, and the operational controls needed when MCP-connected agents can change infrastructure.

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ItentialArticle

Vibe Coding Grows Up: Inside Spec-Driven Development for Network Engineers

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ItentialArticle

Cisco Released Antares: Within Hours I Had 3 FlowAgents Running On It, Finding, Fixing, & Reporting Vulnerabilities

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ItentialArticle

What Is Agentic NetOps? Gartner Just Named the Category – Here’s What It Actually Means

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ItentialArticle

Empowered, Not Replaced: A Network Engineer’s First Steps into AI & MCP

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ItentialArticle

My Cisco Live 2026: Live Builds, VibeOps Energy & the Agent Era

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ItentialArticle

The Summer of Agents: Everything We’re Bringing to Cisco Live and AutoCon 5

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ItentialArticle

From Operator to Agent Manager: What Network Engineers Become Next

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ItentialArticle

Network Engineers: You’ve Been Doing Spec-Driven Development for Years, You Just Didn’t Know It

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ItentialArticle

Why Agent Sprawl Is the Next Script Sprawl

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ItentialArticle

From the CLI to Natural Language: A Network Engineer’s Case for VibeOps

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ItentialArticle

Governed, Not Chaotic: Why Agentic Operations Needs Deterministic Rails

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ItentialArticle

The Evolution From Network Engineer To AI Orchestrator

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DEMOS / TUTORIALS / LIVE BUILDS

FlowAI in practice.

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